Refund & Cancellation Policy

Introduction

At CodeMyFyp IT & Software Solutions, we value our clients and students. We strive to deliver high-quality code, training, and services. This Refund & Cancellation Policy outlines the conditions under which refunds are provided for our various offerings.

1. Final Year Projects (FYP) & Academic Services

Because academic projects involve custom coding and dedicated developer time, our refund rules are strictly milestone-based:

• Before Work Begins: If you cancel your project request within 24 hours of payment and before our developers start the architecture or coding process, you are eligible for a 100% refund (minus any gateway transaction fees).
• During Development: If you cancel after development has started but before final delivery, refunds are calculated based on the percentage of work completed. If more than 50% of the project is finished, no refund will be issued.
• After Delivery: Once the final source code, documentation, or deployed link is handed over, no refunds will be processed. However, we provide comprehensive bug-fixing support as per the original project agreement.

2. Custom Website & IT Service Development

For commercial web development, UI/UX design, and IT infrastructure services:

• Advance/Booking Fees: Initial deposits used to block developer time and set up server environments are generally non-refundable after 3 business days.
• Milestone Cancellations: If a project is cancelled mid-way, the client will only be billed for the milestones completed up to the date of cancellation. Any surplus advance payment will be refunded.
• Change of Scope: Major changes in requirements after the project has started may incur additional charges and do not qualify the original payment for a refund.

3. Internships & Training Programs

We invest heavily in platform management and mentor allocation for our internship programs:

• Registration Fee: Internship registration fees are non-refundable once you have been granted access to our LMS platform, assignments, or task portals.
• Non-Completion: Failure to complete assigned tasks or dropping out of the internship does not entitle you to a refund.
• Certificate Revocation: If an intern is found submitting plagiarized work or violating our terms, they will be terminated from the program without a refund or certificate.

4. Expert Consultation & Job Preparation

• Consultation call bookings can be cancelled or rescheduled up to 12 hours before the scheduled time for a full refund.
• No-shows (missing the scheduled call without prior notice) are not eligible for a refund.

5. Processing Timeline

Approved refunds will be processed back to the original method of payment (e.g., UPI, Credit Card, Bank Transfer) within 5 to 7 business days. Please note that your bank or payment gateway may take an additional few days to reflect the amount in your account.

6. How to Request a Refund

If your situation meets the criteria above, please initiate a refund request by contacting our support team. Be sure to include your order/project ID, payment receipt, and the reason for cancellation.

• Email: support@codemyfyp.com
• Contact Page: Visit our Contact Us section.

7. Policy Modifications

CodeMyFyp IT & Software Solutions reserves the right to modify this policy at any time without prior notice. Updates will be posted directly to this page.